x8k's commitment to responsible gaming
x8k believes betting should be a source of enjoyment — not stress or problems. Use our responsible gaming tools to set your own limits and stay safe.
Why is responsible gaming important?
Playing online betting and casino games can be an enjoyable experience when done in moderation and with awareness. At x8k we want every player to have fun within their own limits. Responsible gaming means not only keeping your money safe but also maintaining your mental and family wellbeing.
To earn the trust of millions of users in Bangladesh, x8k has put in place several important safety measures — including deposit limits, self-exclusion, time-out and age verification. Our goal is to present betting as a safe and enjoyable form of entertainment, not a path to addiction.
If you feel that gaming is affecting your daily life, please contact our support team without delay. We provide assistance in Bengali via live chat 24/7.
x8k is strictly for people aged 21 and above. Never bet beyond your own budget. Betting is not a source of income — it is entertainment only.
Our protective tools
Deposit Limit
Set a maximum deposit amount per day, week or month. Once a limit is set it takes effect immediately, and a 72-hour waiting period applies if you wish to increase it. This ensures you never go beyond your budget.
Time-Out Feature
Temporarily pause your account for a set period — from 24 hours up to 30 days. No bets or deposits will be possible during the time-out. Before resuming after the break, take a moment to reflect.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. You can close your account for a minimum of 6 months or permanently. Any attempt to open an account on your behalf during this period will not be accepted.
Betting Limit
Set a maximum amount for each individual bet. This feature protects you from large losses and keeps your betting experience enjoyable over the long term. Limits can be adjusted at any time via live chat.
Age Verification (21+)
x8k is for people aged 21 and above only. Age verification is mandatory at registration. If there is any suspicion of a minor accessing the platform, the account will be suspended immediately.
24/7 Assistance
Our specialist team is always ready for any questions or assistance related to responsible gaming. Contact us in Bengali via live chat or email — full confidentiality is maintained.
Signs of problematic gaming
If any of the following signs appear in yourself or someone you know, seek help without delay. The first step toward responsible gaming is acknowledging the problem.
- You are spending beyond your budget and placing bets with borrowed money.
- You keep returning to gaming to try to recover losses.
- You are hiding your gaming from family or friends.
- You are neglecting work, studies or family responsibilities to play.
- You feel restless or anxious when you are not gaming.
- You think of betting as a solution to financial problems.
- The amount you bet keeps increasing and it is becoming hard to stop.
There is no shame in asking for help
Problematic gaming is a mental health issue and there is nothing to feel guilty about. x8k's support team will guide you in the right direction with complete confidentiality. Write to us in live chat or email [email protected].
[email protected]
Live Chat — available 24/7 in Bengali
How to use the protection tools
Log in to your account
Log in to your account at x8k and go to your profile settings.
Responsible Gaming menu
Find the "Responsible Gaming" section in settings — all tools are available there in one place.
Choose a limit or break
Deposit limit, time-out or self-exclusion — choose whichever suits your needs.
Support assistance
For any issue, contact us via live chat — you will receive immediate help.
x8k's responsible gaming policy
x8k believes every player has the right to enjoy a safe and fun betting experience. Our responsible gaming policy is built on three core pillars:
Awareness: We keep every user informed about the risks of gaming and safety measures. We always provide clear information about age limits, deposit limits and self-exclusion.
Control: Giving every player the ability to manage their own betting is our primary goal. Deposit limits, time-out and self-exclusion are all designed with that goal in mind.
Support: Whenever a player needs help, our Bengali-speaking support team is there for them 24/7. We are not just a platform — we are a responsible community.
- Betting is always for entertainment — not a way to earn money.
- Only bet money that you can afford to lose.
- Do not place bets under the influence of alcohol or medication.
- Do not place larger bets to try to recover losses.
- Prioritise spending time with family and friends.
- Take regular breaks and keep track of your spending.
- If in doubt, seek advice via live chat.
The minimum deposit is ৳200. To avoid financial strain, refrain from making multiple large deposits in a single day. Use our deposit limit tool to set your monthly budget.
Responsible gaming FAQ
Enjoy responsibly
Play cricket betting, slots or casino games on x8k's safe platform — use our tools to stay within your limits and enjoy yourself.