x8k Privacy Policy Your Information Kept Safe

Last Updated: January 2026

Policy Summary

This privacy policy ("Policy") is established by the authority ("we", "us") operating the x8k platform (x8k.cam). When you use the x8k website, register, or use any of our services, you agree to the terms described in this policy. This policy is effective in the Bangladesh market.

Topic	Brief Description
Data Collection	Relevant information is collected during registration, transactions, and platform use
Data Use	Used to provide services, ensure security, and meet legal obligations
Data Sharing	Shared with third parties only when necessary and required by law
Data Protection	SSL encryption and industry-standard security measures are applied
Your Rights	You have the right to request access to, correction of, and deletion of your information

Data Collection

1 What Information We Collect

We collect various types of information to improve your experience on the x8k platform and to provide necessary services. This information is collected only when you voluntarily provide it or when it is automatically generated while you use our services.

a) Personal Information (directly provided):

Full name and date of birth (for age verification — minimum 21 years)
Email address and secure password
National ID or passport details (for identity verification)
bKash, Nagad, Rocket, or Upay account number (for transactions)
Bank account details (for bank transfers)

b) Technical Information (automatic):

IP address and device type
Browser information and operating system
Time spent active on the platform and pages visited
Cookie and session identifier data
Login timestamps and geographic location (subject to permission)

c) Transaction-Related Information:

Deposit and withdrawal amounts and dates
Betting history and gaming activity
Bonus usage and promotional activity

2 Cookie Policy

The x8k platform uses cookies. Cookies are small data files stored in your browser. They are used to keep your login session active, remember your preferences, and analyse platform performance.

Essential Cookies: Required for the core functionality of the platform; these cannot be disabled.
Functional Cookies: Used to remember your preferences and settings.
Analytics Cookies: Used to monitor platform usage; can be disabled in browser settings.

You can disable cookies by changing your browser settings, however some features of the platform may not work properly as a result.

Data Use

3 How We Use Your Information

x8k uses your information only for the following lawful purposes. We never use your information in an unauthorised or excessive manner.

To complete account registration and identity verification
To process deposits, withdrawals, and other financial transactions
To provide 24/7 live chat and email support in Bengali
To ensure platform security and prevent fraud
To monitor your activity under our responsible gaming policy
To comply with applicable laws and regulations (including anti-money laundering)
To inform you about relevant promotions, bonus offers, and updates (subject to consent)
To improve platform performance and develop new services
For dispute resolution and record keeping

4 Marketing Communications

You can give or withdraw consent to receive marketing communications during registration or later from your account settings. You can also stop marketing communications by using the "unsubscribe" link in any promotional email. However, transaction-related and account security communications may be sent without consent.

Data Sharing and Disclosure

5 Sharing Information with Third Parties

x8k does not sell, rent, or share your personal information in an unauthorised manner. We may share information only in the following limited circumstances:

Service Providers: Only necessary information is shared with trusted partners who assist with payment processing (bKash, Nagad, Rocket, Upay, and banks), technology infrastructure, and security services.
Game Providers: Minimum necessary information may be shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, and JILI to operate gaming services.
Legal Obligations: Information may be provided to authorities when required to comply with court orders, government directives, or anti-money laundering laws.
Fraud Prevention: Information may be reported to relevant authorities in the event of any suspicious activity or fraud.
Business Transfers: Information may be transferred in the event of a company merger or acquisition, however the new authority will be bound to maintain the same privacy protections.

All our third-party partners are bound by strict confidentiality agreements and may use your information only for the specified purpose.

6 International Data Transfers

In some cases your information may be processed on servers located outside Bangladesh. In such cases we ensure that the transferred information is handled in accordance with the protection standards described in this policy and is secured under appropriate data transfer agreements.

Data Security

7 Security Measures

x8k uses industry-leading technology and methods to keep your personal information secure. Our security infrastructure includes:

SSL Encryption (SSL/TLS): All data exchanged between your browser and our servers is encrypted.
Data Encryption: Stored sensitive information (passwords and financial data) is protected with advanced encryption.
Access Controls: Only authorised staff can access specific information.
Regular Security Audits: Regular audits are conducted to identify and address potential vulnerabilities.
Two-Factor Authentication: Two-factor authentication is available to enhance account security.
Firewall and IDS: Advanced firewalls and intrusion detection systems are active to prevent unauthorised access.

However, no transmission of information over the internet or digital storage is completely secure. While we strive to ensure the highest level of protection, it is not possible to guarantee perfect security for any system.

8 Steps in the Event of a Data Breach

If a data breach occurs and it affects your personal information, we will notify you by email as quickly as possible. The notification will include details of the nature of the breach, potential consequences, and the steps we have taken.

9 Data Retention Period

We retain your information for as long as your account is active and as needed to provide services. Even after account closure, certain information may be retained for a defined period for legal obligations, dispute resolution, and fraud prevention purposes. Once that period has passed, the relevant information is securely deleted or anonymised.

Your Rights

10 Your Rights Over Your Personal Information

x8k respects your right to control your information. You have the following rights:

Right to Access: You may request to know what information we hold about you.
Right to Correction: If there is any error in your information, you may request a correction.
Right to Deletion: In certain circumstances you may request deletion of your personal information (subject to legal obligations).
Right to Restrict Processing: In certain cases you may request that processing of your information be limited.
Right to Data Portability: You may request your information in a structured, commonly used format.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will review your request and respond as quickly as possible.

11 Protection of Minors' Information

x8k is an adult (21+) entertainment platform. We do not knowingly collect or process information from anyone under the age of 21. An age verification process is carried out during registration. If we become aware that information from a minor has been collected, it will be deleted immediately and the relevant account will be closed.

Miscellaneous Provisions

12 Your Responsibility for Your Account Security

You also play an important role in keeping your account secure. You are responsible for following these guidelines:

Use a strong, unique password and do not share it with anyone.
Keep your login credentials (username and password) confidential.
Always log out of your account when done, especially on shared devices.
If you notice any suspicious activity, notify our support team immediately.
Do not provide your x8k account details to unknown individuals or websites.

13 Disclaimer Regarding Third-Party Websites

The x8k platform may sometimes contain references to third-party services (such as payment gateways). These external services have their own privacy policies and x8k is not responsible for their data collection practices. We recommend reading the privacy policy of the relevant providers.

14 Changes to This Policy

x8k may update this privacy policy from time to time. For significant changes, we will send a notification to your registered email address and update the "Last Updated" date at the top of this page. Continued use of the platform after any changes will be considered acceptance of the revised policy.

15 Applicable Law and Jurisdiction

This privacy policy will be governed and interpreted in accordance with the applicable laws of Bangladesh. Any disputes relating to this policy will be subject to the jurisdiction of the appropriate courts of Bangladesh.

x8k Privacy Policy